Common Troubleshooting Solutions

Log In Solutions
Are you having trouble logging into The Paperless Agent Dashboard to access your training? Let's try a few quick fixes first. Are you at the right...
Wed, 3 Oct, 2018 at 7:30 AM
Video Technical Difficulties
The the technical difficulties you are having with video playback could be one of several things: What internet browser are you on? We recomme...
Wed, 31 Oct, 2018 at 1:13 PM
How-To Submit a Bug or Feature Request
To submit a bug or feature request, go to thepaperlessagent.freshdesk.com Click on 'New Support Ticket' in the upper right hand corner...
Mon, 22 Oct, 2018 at 9:16 AM
How-To Submit a Ticket for Additional Help
To submit a help desk ticket for additional help, go to thepaperlessagent.freshdesk.com Click on 'New Support Ticket' on the left hand side u...
Tue, 6 Nov, 2018 at 2:08 PM
How-To Change Your Screen Resolution
If your screen is blurry during one of our Live Webinars follow the instructions below to change your screen resolution. Click on the YouTube button on...
Tue, 5 Jun, 2018 at 11:15 AM
How-To Clear Your Cache
Your browser has a folder in which certain items that have been downloaded are stored for future use. Graphic images (such as buttons and icons), photos, an...
Thu, 1 Nov, 2018 at 11:51 PM