Common Troubleshooting Solutions
Are you having trouble logging into The Paperless Agent Dashboard to access your training? Let's try a few quick fixes first. Are you at the right ...
Tue, 7 Jan, 2020 at 9:00 PM
Are you missing email communications from The Paperless Agent? The easiest way to make sure you're always in the loop is to to add us to your email'...
Thu, 28 Feb, 2019 at 7:58 AM
The the technical difficulties you are having with video playback could be one of several things:
What internet browser are you on? We recomme...
Wed, 31 Oct, 2018 at 1:13 PM
To submit a bug or feature request, go to https://thepaperlessagent.freshdesk.com/support/home Click on 'New Support Ticket' under the search b...
Mon, 20 Jan, 2020 at 10:10 AM
If your screen is blurry during one of our Live Webinars follow the instructions below to change your screen resolution. Click on the YouTube button on...
Mon, 13 Jan, 2020 at 11:48 AM
Your browser has a folder in which certain items that have been downloaded are stored for future use. Graphic images (such as buttons and icons), photos, an...
Mon, 13 Jan, 2020 at 11:48 AM
To update your email address, please email customer support at support@thepaperlessagent.com with the following information: 1. Your First and Last name...
Tue, 22 Sep, 2020 at 1:19 PM