To change your AgentID Site from the subdomain to a root domain, please follow the directions below.

For information on the differences between a subdomain and a root domain, click here

Step 1. You'll need to purchase a root domain. 

    If you have not already purchased your root domain, follow the link below for directions.

    How to Purchase a Domain and Domain Name Tips

Step 2. You'll need to change the DNS records on that domain. 

    If you have a GoDaddy domain, follow these directions to change the DNS records:

How To Change GoDaddy DNS Records

    If you have a domain from anywhere other than GoDaddy, follow these directions to change the DNS records:

    Non-GoDaddy Domain Instructions

Step 3. Once you have verified that the DNS on your AgentID Site has been changed correctly, please send us an email to with the following:

  • Subdomain Name
  • New Root Domain Name 
  • Confirmation that the DNS changes have been made
  • Confirmation that you are wanting to replace your subdomain with your root domain

If you have any questions or run into any issues along the way please don't hesitate to send us an email to!