To submit a bug or feature request, go to thepaperlessagent.freshdesk.com


Click on 'New Support Ticket' in the upper right hand corner.



FOR REPORTING A BUG:

In the Requester field enter in Your Email Address, preferably the email address that is associated with your Paperless Account, but any email address that you regularly check will do. 


In the Subject field enter 'Bug'.


In the Description box, leave a detailed description of the bug you encountered with screenshots if applicable.



FOR SUBMITTING A FEATURE REQUEST:

In the Requester field enter in Your Email Address, preferably the email address that is associated with your Paperless Account, but any email address that you regularly check will do. 


In the Subject field enter 'Feature Request'.


In the Description box, leave a detailed description of the feature request you would like to see on the AgentID Sites.



Once you submit your ticket, you will get a response from the Paperless Agent Support Team in 1-2 business days.